Microsoft Dynamics 365 Field Service — Question 66

You are assigned to a Microsoft Dynamics 365 Field Service implementation for a Gym & Fitness company.

You need to distribute a survey to any customers who sign up for a monthly subscription. The Customer Experience Manager wants to send the survey with a custom email address instead of using the default Dynamics 365 Customer Voice survey email address.

Which two actions should you perform? Each answer presents a complete solution.

NOTE: Each correct selection is worth one point

Answer options

• A. Add a custom email address in the Microsoft Power Platform Admin Center.
• B. Add and verify a domain in the Microsoft Power Platform Admin Center.
• C. Add a custom email address in the Microsoft 365 Admin Center.
• D. Add and verify a domain in the Microsoft 365 Admin Center.

Correct answer: C, D

Explanation

The correct answers are C and D because adding a custom email address and verifying a domain in the Microsoft 365 Admin Center allows you to customize the email address used for sending surveys. Options A and B are incorrect as they pertain to the Microsoft Power Platform Admin Center, which does not manage email addresses for survey distribution.