Microsoft Dynamics 365 Field Service — Question 234

You are a Dynamics 365 for Field Service Mobile (FSM) customizer.
Technicians report that they are not seeing their Bookings in the FSM app.
You need to investigate why they cannot see their bookings.
What are three actions you must take to perform your investigation? Each correct answer presents a complete solution.

Answer options

• A. Check Drip Scheduling setting on the Bookable Resource.
• B. Check sync filter on Bookable Resource Booking View.
• C. Check if sync filter on Bookable Resource entity is too restrictive for offline mode.
• D. Check that FSM app is synching to server.
• E. Check if sync filter on Bookable Resource Booking entity is too restrictive for offline mode.

Correct answer: A, C, E

Explanation

The correct answers are A, C, and E because they directly address potential issues with how bookings are filtered or scheduled in the FSM app. Option B is incorrect as it does not pertain to the overall booking visibility issue, and option D, while relevant to syncing, does not directly investigate the specific booking visibility problem technicians are facing.