Microsoft Dynamics 365 Field Service — Question 227

Your organization's field service managers require access to a broader scope of work when they are working offline in the Field Service mobile app.

You need to configure the offline profiles.

Which three actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Answer options

• A. Add Field Service Manager users to the offline profile for field service managers.
• B. Clone the Field Service mobile offline profile for the field service manager. Then, add additional entities and update sync filters for key entities.
• C. Add the mobile offline profile for Field Service to the Field Service mobile model-driven app.
• D. Create a new Field Service mobile offline profile record for the field service manager. Then, publish the profile.
• E. Add the Field Service Manager role to the offline profile for field service managers.

Correct answer: A, B, C

Explanation

The correct actions include adding Field Service Manager users to the relevant offline profile, cloning and modifying the existing offline profile for additional entities, and integrating the offline profile into the mobile app. Options D and E do not align with the requirement to broaden access through existing profiles and roles, making them incorrect for this scenario.