Microsoft Dynamics 365 Field Service — Question 208

Contoso Ltd., wants to provide special customer pricing to one of their customers. For the next two years, all work order products and services will be 10% off.

You need to implement this requirement. You create a special price list.

What should you do next?

Answer options

• A. Associate the price list to an entitlement for the Billing Account.
• B. Associate the price list to an entitlement for the Service Account.
• C. Associate the price list to the Service Account.
• D. Associate the price list to the Billing Account.

Correct answer: A

Explanation

The correct answer is A because associating the price list to an entitlement for the Billing Account ensures that the special pricing applies correctly for billing purposes. Options B and C are incorrect as they do not tie the discount to the Billing Account, which is essential for managing customer billing. Option D does not involve the entitlement, which is necessary for enforcing the pricing structure.