Microsoft Dynamics 365 Field Service — Question 190

You have configured the required resource pay types in the Dynamics 365 Field Service settings.

You need to train the users on how the calculations are done on the work order when it is completed.

Which two actions are executed during calculations? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Answer options

• A. The application calculates the resource booking costs based on the cost per hour entered by the field technician on the work order.
• B. The application creates one booking journal record to calculate the cost of a resource booking for each of the resource pay types.
• C. Hourly Markup will be applied to the hourly rate amount specified on the resource record when determining the costs associated with the resource booking.
• D. The price list on the work order will be considered while calculating the resource booking costs.

Correct answer: B, C

Explanation

Option B is correct because the system creates a booking journal record for each resource pay type to calculate costs. Option C is also correct as the Hourly Markup affects the hourly rate used for cost calculations. Option A is incorrect because the costs are not based solely on the technician's input, and Option D is wrong since the price list is not directly involved in resource booking cost calculations.