Microsoft Dynamics 365 Field Service — Question 173

You are implementing Dynamics 365 Field Service for a generator maintenance organization.

You need the dispatcher to describe the ways to create a work order from another record associated in Field Service.

In which three record tables can a work order be created? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Answer options

• A. Quote
• B. Agreement
• C. Schedule Board
• D. Opportunity
• E. Asset
• F. Case

Correct answer: A, D, F

Explanation

The correct answers are Quote, Opportunity, and Case because these records can directly generate work orders in Dynamics 365 Field Service. Agreement and Asset do not provide this functionality, and Schedule Board is a tool for managing schedules rather than a record type for creating work orders.