Microsoft Dynamics 365 Field Service — Question 138

You are managing your organization's assets.

You need to give your organization's technicians better visibility on their locations in order to reduce travel time and time spent searching for the asset when the technicians arrive on site.

How should you structure the system to manage this request?

Answer options

• A. Create a custom entity to house asset location details.
• B. Use asset properties to provide location details.
• C. Update all the incident types with the proper service account.
• D. Create a functional location tree.

Correct answer: A

Explanation

Creating a custom entity to house asset location details allows for tailored tracking and visibility of each asset's location, which directly addresses the need for technicians to find assets quickly. Using asset properties may not provide the same level of specific detail required for effective management, while updating incident types or creating a functional location tree does not specifically enhance visibility for technicians regarding asset locations.