Microsoft Dynamics 365 Field Service — Question 133

Your organization uses the Microsoft Dynamics 365 Field Service solution to perform inspections on customer assets.

Recently, technicians made changes to the service task and completed the inspection again. The analytics team reports that they are unable to get the responses in this instance.

You need to troubleshoot the issue.

Which two actions should you perform to fix this issue? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Answer options

Correct answer: A, C

Explanation

Enabling Deserialization of Inspection Response Flow is necessary to ensure that the modified inspection responses are correctly processed. Setting the Analytics frequency to Immediately will allow the analytics team to access the data as soon as it is available. The other options do not address the immediacy and processing of the inspection responses effectively.