Microsoft Dynamics 365 Customer Service — Question 69

You are deploying the voice channel for Dynamics 365 Contact Center to an existing Microsoft Azure resource.

When you attempt to link the Azure resource to Dynamics 365 Contact Center, you are prompted to provide Event Grid application details.

You need to determine what to create in Azure for the Event Grid application details.

What should you create?

Answer options

• A. External identity
• B. Event Grid resource
• C. Enterprise application
• D. Application registration

Correct answer: D

Explanation

The correct answer is D, Application registration, as it is necessary to register an application in Azure to integrate with Event Grid for event handling. Options A, B, and C do not fulfill the requirement for Event Grid application details and are not relevant to the integration process.