Microsoft Dynamics 365 Customer Service — Question 43

You are creating a translation for an existing Knowledge article in Dynamics 365 Customer Service.

You need to configure the elements that support translation.

Which two elements should you configure? Each correct answer presents part of the solution. (Choose two.)

NOTE: Each correct selection is worth one point.

Answer options

• A. feedback
• B. keywords
• C. content
• D. subject

Correct answer: B, C

Explanation

The correct elements to configure for translation support in a Knowledge article are 'keywords' and 'content' since they directly relate to the article's searchability and the information presented. 'Feedback' and 'subject' do not play a crucial role in the translation process itself.