Microsoft Dynamics 365 Customer Service — Question 41

You are configuring Microsoft Teams chat integration for a custom model-driven application.

Users report that they are unable to use the chat feature in the app.

You determine that the capability has not yet been enabled.

You need to enable the functionality.

Which area should you access to enable it?

Answer options

• A. Maker Portal
• B. Microsoft Teams admin center
• C. Microsoft Dynamics 365 Customer Service admin center
• D. Microsoft Power Platform admin center

Correct answer: D

Explanation

The correct answer is D, Microsoft Power Platform admin center, as it is the area where you can enable functionalities related to Power Platform applications. The other options, while related to Microsoft products, do not provide access to the specific settings needed to enable chat integration in a model-driven app.