Microsoft Dynamics 365 Sales — Question 67

A company uses Dynamics 365 Sales.

A user cannot find the option to view activities in the Kanban view or rearrange the activities.

You need to make the Kanban view available to the user.

What should you do?

Answer options

• A. Add the user to the correct security role.
• B. Create a new system view.
• C. Add the control to the Activity table.
• D. Instruct the user to create a personal view.

Correct answer: A

Explanation

The correct answer is A because security roles determine what users can see and do within Dynamics 365 Sales. If the user does not have the right permissions, they won't be able to access the Kanban view. The other options do not address the user's access rights directly, making them ineffective for resolving this issue.