Microsoft Dynamics 365 Sales — Question 41

A company measures their sales team on the number of appointments they make in a fiscal year.
The company needs to be able to track how many appointments have been scheduled by each salesperson.
You need to ensure the sales representatives are achieving their appointment targets.
What should you configure?

Answer options

• A. A goal for each salesperson with metric type to set to amount for number of appointments made
• B. A goal for each salesperson with metric type set to count for each customer
• C. A goal for each salesperson with metric type set to count for number of appointments made
• D. A view with the revenue for each salesperson
• E. A view with the appointments for each salesperson

Correct answer: C

Explanation

The correct answer is C because it specifically sets a goal based on the count of appointments made, which directly aligns with the requirement to track the performance of each salesperson against their appointment targets. Options A and B do not accurately measure the number of appointments, while D and E focus on revenue and views rather than goal-setting for appointments.