Microsoft Azure AI Fundamentals — Question 107

You build a QnA Maker bot by using a frequently asked questions (FAQ) page.
You need to add professional greetings and other responses to make the bot more user friendly.
What should you do?

Answer options

• A. Increase the confidence threshold of responses
• B. Enable active learning
• C. Create multi-turn questions
• D. Add chit-chat

Correct answer: D

Explanation

The correct answer is D, as adding chit-chat makes the bot more engaging and user-friendly by allowing it to handle casual conversation. Options A and B focus on response accuracy rather than user interaction, and C, while useful, does not specifically enhance the friendliness of the bot.