Windows Operating System Fundamentals — Question 18

Last time you turned on your computer, Windows started correctly. Now Windows starts but fails before the login prompt. What is the first step you should try to troubleshoot this problem?

Answer options

• A. Restore a system image to the drive.
• B. Restart the computer, press F8, and select Last Known Good Configuration.
• C. Restart the computer, press F8, and select Safe Mode with Command Prompt.
• D. Restart the computer, press F8, and select Start Windows Normally.

Correct answer: D

Explanation

The correct answer is D because selecting 'Start Windows Normally' allows the operating system to attempt to boot without any special modes or configurations. The other options involve booting into different modes or restoring past configurations, which are not the first steps to try when the system starts but fails before login.