ITIL 4 Foundation — Question 341
Which TWO BEST describe the guiding principles?
1. Short-term
2. Standards
3. Recommendations
4. Long-term
Answer options
- A. 1 and 4
- B. 2 and 3
- C. 3 and 4
- D. 1 and 2
Correct answer: C
Explanation
The correct answer is C, as guiding principles are typically long-term recommendations that provide direction and standards for decision-making. Options A and D focus on short-term aspects, which do not align with the nature of guiding principles, while B combines standards and recommendations but misses the long-term perspective.