ITIL 4 Foundation — Question 144

What type of charge is often used for resolving incidents or implementing security patches?

Answer options

• A. Standard change
• B. Normal change
• C. Emergency change
• D. Change model

Correct answer: C

Explanation

The correct answer is C, Emergency change, as it is specifically designed for urgent situations that require immediate action, such as resolving incidents or applying security patches. The other options, A (Standard change) and B (Normal change), are generally used for routine changes that are planned and do not require immediate implementation, while D (Change model) refers to the framework for managing changes rather than a specific type of change.