ISTQB Certified Tester Advanced Level – Test Manager (CTAL-TM) — Question 11

Your company is considering whether or not to purchase a test tool suite from a respectable vendor. Your manager has searched the internet for comparable products but none of them meets his specific requirements. A tool demonstration has been arranged for next week and your team has been invited to attend. The tool suite consists of a test management tool, test execution tool and a requirements management tool. There is the possibility of adding a performance testing tool at a later stage. You have decided to attend the demo but raise some issues beforehand regarding expectations.
Select THREE issues from the options provided that should at least be raised. 1 credit

Answer options

• A. Has there been sufficient comparison of tools?
• B. What are the problems we are trying to address?
• C. Do we have a set of tool requirements to validate the tool against?
• D. How will the implementation be organized?
• E. Which project will be selected to perform the tool pilot?
• F. Is customized training available?
• G. How will the change process be managed?

Correct answer: A, B, C

Explanation

The correct answers A, B, and C address critical considerations for ensuring the tool meets the company's needs. Answer A ensures that the chosen tool has been properly evaluated against alternatives, B clarifies the specific issues that need addressing, and C confirms that there is a list of requirements to validate the tool against. The other options, while relevant, pertain more to implementation and training rather than the initial evaluation phase.