Certified Cloud Security Professional (CCSP) — Question 399

Which ITIL component is an ongoing, iterative process of tracking all deployed and configured resources that an organization uses and depends on, whether they are hosted in a traditional data center or a cloud?

Answer options

• A. Problem management
• B. Continuity management
• C. Availability management
• D. Configuration management

Correct answer: D

Explanation

The correct answer is D, Configuration management, as it focuses on maintaining an up-to-date record of all IT assets and their configurations. Options A, B, and C refer to different ITIL processes that deal with specific aspects of IT service management, such as addressing issues, ensuring business continuity, and managing service availability, rather than the comprehensive tracking of resources.