COBIT 2019 Foundation — Question 71

An enterprise's business line managers have voiced concerns because the cost of governance-required improvements is perceived as too expensive. How can the IT governance team BEST address this concern?

Answer options

• A. Improve the communication of business benefits.
• B. Involve business line managers in the improvement planning process.
• C. Share the return on investment (ROI) analysis.

Correct answer: C

Explanation

The correct answer is C because sharing the return on investment (ROI) analysis provides a clear financial justification for the expenses, demonstrating potential future savings or benefits. Options A and B, while helpful in communication and involvement, do not directly address the financial concerns raised by the business line managers.