Certified in the Governance of Enterprise IT (CGEIT) — Question 85

A large enterprise's IT department has identified a new risk management solution that would significantly enhance IT risk monitoring processes. However, there is a business perception that the new solution would not provide a visible benefit to the enterprise. Which of the following is the BEST way to gain business support?

Answer options

• A. Articulate the business value of the new solution.
• B. Promote the IT benefits and the streamlining of processes.
• C. Provide real time risk reporting to the business.
• D. Obtain sign-off on a reduced headcount over the next five years.

Correct answer: B

Explanation

The correct answer is B because emphasizing the IT benefits and how the solution streamlines processes can directly address concerns about its utility and demonstrate its value to the business. Options A and C, while relevant, do not focus as clearly on the operational efficiency aspect that often resonates more with business stakeholders. Option D is unrelated to the solution's benefits and could worsen the perception of the IT department.