Certified in the Governance of Enterprise IT (CGEIT) — Question 37

Which of the following provides the BEST evidence of effective IT governance?

Answer options

• A. Comprehensive IT policies and procedures
• B. IT risk identification and mitigation
• C. Cost savings and human resource optimization
• D. Business value and customer satisfaction

Correct answer: D

Explanation

The correct answer is D because effective IT governance should align IT strategies with business goals, ultimately leading to increased business value and customer satisfaction. Options A, B, and C, while important, do not directly measure the success of IT governance in terms of business outcomes.