Certified in the Governance of Enterprise IT (CGEIT) — Question 301

Which of the following would BEST help a CIO enhance the competencies of an IT business analytics team?

Answer options

• A. Understanding current staff skill sets and identifying gaps
• B. Defining the IT architecture and identifying training areas
• C. Creating operational processes and identifying resources
• D. Establishing team goals and identifying the proper structure

Correct answer: C

Explanation

Creating operational processes and identifying resources allows the IT business analytics team to function efficiently and effectively, which is crucial for their development. The other options focus on skills assessment, architecture, or team structure, which are important but do not directly enhance the team's operational capabilities as much as establishing processes does.