Certified in the Governance of Enterprise IT (CGEIT) — Question 228

The FIRST step in aligning resource management to the enterprise's IT strategic plan would be to:

Answer options

• A. develop a responsible, accountable, consulted, and informed (RACI) chart
• B. assign appropriate roles and responsibilities
• C. identify outsourcing opportunities
• D. perform a gap analysis

Correct answer: D

Explanation

The correct answer is D, as performing a gap analysis helps identify the discrepancies between current resource management practices and the desired outcomes aligned with the IT strategic plan. The other options, while important, are subsequent steps that follow the identification of gaps.