Certified in the Governance of Enterprise IT (CGEIT) — Question 17

A global enterprise is experiencing an economic downturn and is rapidly losing market share. IT senior management is reassessing the core activities of the business, including IT, and the associated resource implications. Management has decided to focus on its local market and to close international operations. A critical issue from a resource management perspective is to retain the most capable staff. This is BEST achieved by:

Answer options

• A. reviewing current goals-based performance appraisals across the enterprise.
• B. retaining capable staff exclusively from the local market.
• C. ranking employees across the enterprise based on length of service.
• D. ranking employees across the enterprise based on their compensation.

Correct answer: A

Explanation

The correct answer is A because performance appraisals that focus on goals can help identify and retain top talent by recognizing their contributions. Option B narrows the talent pool too much and may overlook valuable employees in other regions. Options C and D rely on metrics that do not necessarily correlate with employee capability or performance.