Entry Certificate in Business Analysis (ECBA) — Question 40
If a business analyst (BA) asks questions during the job shadowing with a subject matter expert, which approach is being used?
Answer options
- A. Active Observation Approach
- B. Contextual Inquiry Observation
- C. Inactive Observation Approach
- D. Passive Observation Approach
Correct answer: A
Explanation
The correct answer is A, Active Observation Approach, as it involves direct engagement and questioning during the observation process. The other options do not include this interactive element; for example, Passive Observation Approach (D) implies no interaction, while Inactive Observation Approach (C) suggests a lack of involvement altogether.