Entry Certificate in Business Analysis (ECBA) — Question 17
What tool classifies stakeholders according to responsibility?
Answer options
- A. Stakeholder Map
- B. Personas
- C. RACI Matrix
- D. Stakeholder List
Correct answer: C
Explanation
The RACI Matrix is specifically designed to define roles and responsibilities among stakeholders, making it the correct choice. The Stakeholder Map visualizes stakeholders but does not classify them by responsibility, while Personas are used for understanding user needs, and a Stakeholder List is simply a compilation of stakeholders without categorization.