Certification of Capability in Business Analysis (CCBA) — Question 501

A business analyst (BA) is managing stakeholder collaboration to ensure positive reactions are capitalized upon. There is uncertainty as to whether the correct stakeholders have been identified. Which technique can be used to correct this situation?

Answer options

• A. Risk analysis
• B. Interviews
• C. Functional decomposition
• D. Lessons learned

Correct answer: B

Explanation

Conducting interviews allows the BA to gather insights directly from stakeholders, helping to ensure that the right individuals are involved. Risk analysis, functional decomposition, and lessons learned do not specifically address stakeholder identification and engagement issues.