Certification of Capability in Business Analysis (CCBA) — Question 484

A business analyst (BA) is assessing risks on a project addressing the implementation of a new web portal. Which of the following would the BA classify as a project risk?

Answer options

• A. Customer service ratings will increase with the new system
• B. Current infrastructure may not support increased performance
• C. Expenditures are currently below budgeted estimates
• D. Support calls will increase if the change is not performed

Correct answer: B

Explanation

The correct answer is B because it highlights a potential issue with the current infrastructure's ability to meet the performance demands of the new system, making it a significant risk. Options A and C describe positive outcomes or favorable conditions, while D discusses a consequence of inaction rather than a direct risk associated with the project itself.