Certification of Capability in Business Analysis (CCBA) — Question 470

A banking giant recently found a major security loophole in their online banking platform that could expose customer information. Security experts and the business analyst (BA) develop a low cost, low effort emergency fix to address this issue. What factor should the BA use to convince the bank to move forward with the emergency fix?

Answer options

• A. Cost
• B. Schedule
• C. Impact
• D. Urgency

Correct answer: D

Explanation

The correct answer is Urgency because the immediate nature of a security loophole requires prompt action to protect customer information. While Cost, Schedule, and Impact are important considerations, they become secondary in the face of a pressing security threat that could have serious repercussions if not addressed swiftly.