Certification of Capability in Business Analysis (CCBA) — Question 466

A business analyst (BA) is working on a complex project involving many stakeholders for which the business case has been previously completed and signed off. After an organizational restructure, new stakeholders have been assigned to the project working group, but do not see the value in the project outcomes and refuse to collaborate. What is a guideline or tool the BA can use to focus stakeholders on a common goal?

Answer options

• A. A business requirements document
• B. An alternate stakeholder plan
• C. A stakeholder matrix
• D. A future state description

Correct answer: D

Explanation

The correct answer is D, as a future state description helps stakeholders visualize the end goals of the project and fosters alignment. The other options, while useful, do not as effectively illustrate the project's intended outcomes and benefits that can motivate collaboration among stakeholders.