Certification of Capability in Business Analysis (CCBA) — Question 399

You are the business analyst for your organization and management has asked you to select a model for your solution. Management wants you to describe the people within and without of your organization who will interact with the solution. What type of model has management asked you to create?

Answer options

• A. Events
• B. Concept and relationship
• C. Process
• D. User classes, profiles, and roles

Correct answer: B

Explanation

The correct answer is B, as a Concept and relationship model helps in identifying and defining the relationships between various stakeholders. The other options do not specifically focus on the interactions of people with the solution; Events are more about occurrences, Process refers to workflows, and User classes, profiles, and roles focus on categorizing users rather than mapping their relationships.