Certification of Capability in Business Analysis (CCBA) — Question 311

You are the business analyst for your organization. You are currently writing the business goals and objectives as part of the elements for the define business process. Which one of the following statements best describes the business goals and objectives element?

Answer options

• A. They describe all of the required work the project will need to complete in order to reach its objectives.
• B. They describe the ends that the organization is seeking to achieve.
• C. They describe the processes the solution will need to improve for the project to be successful.
• D. They describe all of the positive benefits in ratio to the risk and costs of the project.

Correct answer: B

Explanation

The correct answer, B, accurately captures that business goals and objectives articulate the specific aims an organization wants to achieve. Option A refers to project tasks, C focuses on processes for success, and D discusses benefits versus risks, none of which directly define the essence of business goals and objectives.