Certification of Capability in Business Analysis (CCBA) — Question 244

The Chief Executive Officer (CEO) of a company presents a new corporate strategy that will introduce a new system to the organization. The CEO has expressed a concern about the impact to the staff once the strategy has been implemented. What must the business analyst (BA) do to address concerns of the CEO?

Answer options

• A. Align the new capabilities to the company's architecture
• B. Identify required cultural changes
• C. Perform a cost-benefit analysis of the strategy
• D. Ensure requirements are easily accessible

Correct answer: C

Explanation

Conducting a cost-benefit analysis is crucial as it helps quantify the advantages and disadvantages of the new strategy, thus addressing the CEO's concerns about its impact. Aligning capabilities, identifying cultural changes, and ensuring accessibility of requirements are important but do not directly address the CEO's worries regarding the overall effectiveness and implications of the strategy.