Certification of Capability in Business Analysis (CCBA) — Question 243

Two stakeholders are arguing over which model to use for describing requirements. One insists that using an activity diagram is superior while the other prefers a state diagram. How should the business analyst (BA) resolve the conflict?

Answer options

• A. Explain that the models are complementary to each other
• B. Introduce a third model type so that neither stakeholder prevails
• C. Suggest a fusion model that integrates activity and state diagrams
• D. Allow both stakeholders to work on the models independently

Correct answer: C

Explanation

The correct answer is C, as suggesting a fusion model allows the strengths of both activity and state diagrams to be utilized, providing a comprehensive understanding of requirements. Option A is incorrect because it does not directly resolve the stakeholders' conflict. Option B is not ideal as introducing a third model may complicate the situation further. Option D allows for independent work but does not address the disagreement effectively.