Certification of Capability in Business Analysis (CCBA) — Question 228

A business analyst (BA) is working on a project to improve product delivery. The issues arise during the latter stages of the delivery lifecycle and are due to poor communication of the business analysis information from the elicitation phase. As a result, a BA has ensured that the testing and training teams are identified as stakeholders on the RACI Matrix going forward. To which RACI designation should the training and testing teams be added?

Answer options

• A. Informed
• B. Consulted
• C. Responsible
• D. Accountable

Correct answer: D

Explanation

The training and testing teams should be designated as Accountable because they are responsible for ensuring that the product meets quality standards and fulfills user requirements. The other options do not capture the level of responsibility required; 'Informed' refers to those who need updates, 'Consulted' refers to those whose opinions are sought, and 'Responsible' indicates those who do the work, but not ultimately accountable for the outcome.