Certification of Capability in Business Analysis (CCBA) — Question 156

A business analyst (BA) is reviewing the elicitation results of several workshops in order to decide which technique to use to model the requirements. The elicitation identified user roles needed in a future solution, the functionality needed by each of these roles, and how the desired interaction with the solution should look. Which technique allows the BA to model this type of information?

Answer options

Correct answer: A

Explanation

The correct answer is A, Process models, as they effectively represent workflows and interactions among user roles and functionalities within a system. The other options, while useful in specific contexts, do not comprehensively model the interaction and requirements in the way that process models do.