Certified Business Analysis Professional (CBAP) — Question 328

Which of the following charts is a quality control tool to show categories of defects?

Answer options

• A. Pareto chart
• B. RACI chart
• C. Gantt chart
• D. RAM chart

Correct answer: A

Explanation

The Pareto chart is specifically designed to identify and prioritize problems or defects by displaying their frequency, which is crucial in quality control. In contrast, the RACI chart is used for role assignment in projects, the Gantt chart is for scheduling tasks over time, and the RAM chart is for resource allocation, none of which are focused on categorizing defects.