Certified Business Analysis Professional (CBAP) — Question 314

Which of the following is not a hygiene agent according to Frederick Herzberg theory?

Answer options

• A. The chance to excel
• B. Job security
• C. A paycheck
• D. Clean and safe working conditions

Correct answer: A

Explanation

The correct answer is A, as 'the chance to excel' is considered a motivator rather than a hygiene factor. Hygiene factors, such as job security, a paycheck, and clean working conditions, are essential for preventing dissatisfaction but do not necessarily motivate employees to perform better.