Certified Business Analysis Professional (CBAP) — Question 275

The performance of the business analysis team has been reviewed by management to determine areas for improvement. The manager would like to help the business analysts (BAs) develop their skills and address the corrective actions.
What is a technique that may help achieve this goal?

Answer options

• A. Lessons learned
• B. Team restructure
• C. Weekly meetings
• D. Team building

Correct answer: A

Explanation

The correct answer, 'Lessons learned', is effective as it allows the team to reflect on past experiences, identify what worked and what didn't, and apply those insights to improve future performance. The other options, while potentially beneficial, do not directly focus on skill development and corrective action as effectively as lessons learned do.