Certified Business Analysis Professional (CBAP) — Question 273

Which of the following defines the deliverable the customer is expecting?

Answer options

• A. Project charter
• B. Procurement management plan
• C. Product scope statement
• D. Project network diagram

Correct answer: C

Explanation

The correct answer is C, the Product scope statement, as it outlines the specific deliverables and features that the customer anticipates. The Project charter (A) sets the overall vision of the project but does not detail the deliverables, while the Procurement management plan (B) focuses on acquiring goods and services. The Project network diagram (D) illustrates the project's tasks and their dependencies, not customer expectations.