Certified Business Analysis Professional (CBAP) — Question 21

A business analyst (BA) finds conflicting requirements gathered from several stakeholders. Aside from interviews, what additional activities can the BA use to safeguard against this happening?

Answer options

• A. Item tracking and mind mapping
• B. User stories and scope modelling
• C. Reviews and workshops
• D. Brainstorming and estimation

Correct answer: C

Explanation

The correct answer is C, as reviews and workshops foster collaboration and ensure all stakeholders are aligned, reducing the chances of conflicting requirements. Options A, B, and D do not specifically focus on resolving conflicts among stakeholders and are less effective in addressing the issue at hand.