Certified Business Analysis Professional (CBAP) — Question 192

A company wants to develop a product roadmap to guide future development efforts. The product owner asks a business analyst (BA) to lead the analysis effort.
Feature suggestions have been compiled from customer support calls. Which of the following should the BA do first?

Answer options

• A. Determine the value of each feature
• B. Compare the implementation costs of each feature
• C. Prioritize the features in the backlog
• D. Confirm the feature requests

Correct answer: D

Explanation

Confirming the feature requests is crucial to ensure that the suggestions are accurate and reflect actual customer needs. If the BA does not verify the requests first, subsequent steps like determining value or costs may be based on incorrect or incomplete information. Prioritizing features or evaluating costs without confirmation could lead to misaligned development efforts.