IBM Maximo Application Suite v8.x Administrator — Question 33

A data analyst working for a retail company uses IBM Cloud Watson Discovery service to analyze client data. The company’s customer support team has been experiencing an increase in customer complaints regarding delayed deliveries. The analyst has been asked to identify the root cause of this issue.
Which feature of Watson Discovery would be most helpful in this situation?

Answer options

• A. AI-powered search engine
• B. Natural language processing
• C. User behavior tracking
• D. Pattern and trend analysis

Correct answer: D

Explanation

The correct answer is D, Pattern and trend analysis, as it enables the analyst to identify recurring issues and trends in delivery complaints. Options A, B, and C do not focus on analyzing historical data for patterns, which is essential for uncovering the root cause of the delivery delays.