Google Workspace Professional Administrator — Question 87

In the years before your organization moved to Google Workspace, it was relatively common practice for users to create unmanaged Google Accounts with their corporate email address (for example, to monitor Analytics, manage AdSense, and collaborate in Docs with other partners who were on Google Workspace).

How do we provision users who previously owned unmanaged Google Accounts without having to lose access to their data?

Answer options

• A. Provision former user accounts with Cloud Identity licenses, generate a new Google password, and place them in an OU with all Google Workspace and other Google services disabled.
• B. Contact Google Enterprise Support to provide a list of all accounts on your domains that access Google services outside Workspace, and have them converted to managed accounts.
• C. Use the Transfer Tool for Unmanaged Accounts to send requests to the former users to transfer their account to your domain as a managed account.
• D. Provide a list of all active employees to the managers of your company's Analytics, AdSense, etc. accounts.

Correct answer: C

Explanation

The correct approach is to use the Transfer Tool for Unmanaged Accounts, as it facilitates the transition of users' accounts to managed accounts while retaining their data. The other options either involve unnecessary steps or do not directly address the need for data retention during the transition process.