Google Workspace Professional Administrator — Question 56

An administrator accidentally deleted several Workspace user accounts from the Google Admin Console two weeks ago. How can you recover the deleted user accounts?

Answer options

• A. Open a Google support ticket, and request a recovery of all recently deleted users.
• B. Sign in to the Ad min console as Help Desk Admin, open user management, filter for "recently deleted," and recover.
• C. Sign in to the Admin console as Super Admin, open user management, filter for "recently deleted," and recover.
• D. Create a matter, go to legal hold, and create a legal hold for the user accounts.

Correct answer: C

Explanation

The correct answer is C because only a Super Admin has the necessary permissions to recover deleted user accounts in the Google Admin Console. Option A is incorrect as support tickets might not provide immediate recovery. Option B is wrong since a Help Desk Admin lacks the rights to perform this action, and Option D is unrelated to user account recovery, as legal holds are for compliance purposes.