Google Workspace Professional Administrator — Question 4

Your organization has enabled spoofing protection against unauthenticated domains. You are receiving complaints that email from multiple partners is not being received. While investigating this issue, you find that emails are all being sent to quarantine due to the configured safety setting. What should be the next step to allow uses to review these emails and reduce the internal complaints while keeping your environment secure?

Answer options

Correct answer: B

Explanation

The correct answer is B because changing the spoofing protection to deliver emails to spam instead of quarantining them allows users to review the emails while still filtering potentially harmful content. Options A and C do not address the immediate issue of quarantined emails, and D may still lead to user complaints if emails are not directly accessible.