Google Workspace Professional Administrator — Question 132

You are in the middle of migrating email from on-premises Microsoft Exchange to Google Workspace. Users that you have already migrated are complaining of messages from internal users going into spam folders. What should you do to ensure that internal messages do not go into Gmail spam while blocking spoofing attempts?

Answer options

• A. Train users to click on Not Spam button for emails.
• B. Add all users of your domain to an approved sender list.
• C. Force TLS for your domain.
• D. Ensure that your inbound gateway is configured with all of your Exchange server IP addresses.

Correct answer: D

Explanation

The correct answer is D because configuring the inbound gateway with the Exchange server IP addresses helps Google Workspace recognize legitimate emails from your domain, reducing the chances of them being marked as spam. Option A is ineffective as it relies on user intervention and does not prevent spam classification. Option B may help but does not address the underlying issue of email verification. Option C enhances security but does not directly resolve the spam issue.