Google Cloud Professional Collaboration Engineer — Question 25

User A is a Basic License holder. User B is a Business License holder. These two users, along with many additional users, are in the same organizational unit at the same company. When User A attempts to access Drive, they receive the following error: "We are sorry, but you do not have access to Google Docs Editors.
Please contact your Organization Administrator for access." User B is not presented with the same error and accesses the service without issues.
How do you provide access to Drive for User A?

Answer options

• A. Select User A in the Directory, and under the Apps section, check whether Drive and Docs is disabled. If so, enable it in the User record.
• B. In Apps > G Suite > Drive and Docs, select the organizational unit the users are in and enable Drive for the organizational unit.
• C. In Apps > G Suite, determine the Group that has Drive and Docs enabled as a service. Add User A to this group.
• D. Select User A in the Directory, and under the Licenses section, change their license from Basic to Business to add the Drive and Docs service.

Correct answer: D

Explanation

The correct answer is D because changing User A's license from Basic to Business will grant them access to Drive and Docs, which is necessary for using these services. Options A and B do not address the licensing issue and only check or change access at the organizational unit level, while option C attempts to add User A to a group, which does not resolve the licensing limitation they currently face.