G Suite Certification — Question 3

A new customer asks you to send a Google Docs document to them as a Microsoft Word document. From the File menu of your Google Docs document, what action should you take?

Answer options

• A. Click Email as attachment, and then select Microsoft Word (.docx)
• B. Click Download as, click Plain Text (.txt), and send them an email with this file attached
• C. Click Share, enter the customer's email address, and share the document
• D. Click Make a Copy. Rename the document with a .docx extension, save it to "My Drive" and share the document with them

Correct answer: B

Explanation

The correct answer is B because downloading as Plain Text (.txt) allows you to send the document via email, which is what the customer requested. Options A and D do not provide the document in the requested format, and option C does not fulfill the requirement of sending a Microsoft Word document.